CARGO REPRESENTATIVE

Job Description:

·      Realizes processes for acceptance, flight preparation and delivery of any cargo and mail carried.

·      Accompanies loading and unloading of cargo free from any damage and in full.

·      Performs the first response in order for resolution of any irregularities occurred at cargo shipments.

·      To develop relations with agents, customers and the companies operating in the industry; to find new markets; and to announce fares/charges, regulations and innovations to the agents.

·      Inquires and assesses the available and possible cargo potentials at her/his region; and informs the Regional Cargo Manager; and issues a report for such purpose, when and if required.

·      Establishes and improves cooperation with the cargo agents and other airlines, in order to find cargo for flights of the Company. Realizes visits to agents, and sales-marketing activities as per the marketing program.

·      Monitors and implements any procedures, instructions and international publications regarding cargo charges and regulations.

·      Takes the actions required for systematical performance of cargo sales and services at her/his region.

·      Contributes to achievement of all targets of the process, where she/he serves, by acting in accordance with policies of the Company.

·      Provides the official paper (AWB) stocks, keeps them safely, ensures that their distribution and transactions are carried out in accordance with the regulations and instructions.

·      Coordinates with official authorities and handling agencies, follows rules and regulations.

Desired Skills & Experience

·      Minimum High School graduation (Associate or Bachelors degree is preferred)

·      Minimum 1 year of experience in cargo or logistics

·      Knowledge of cargo operations through understanding of airline cargo sales including pricing strategies

·      Competency with MS Office products

·      Good command of English and local language(s)

·      Excellent communication and negotiation skills

·      Permanent residence permit in the respective country (The Company will not provide or assist with work permits)

·      Ability to communicate with co-workers and business contact in a courteous and professional manner